Order Duration
Rookie Service
1.
Provistore Limited begins order processing immediately after payment of commitment fee.
2.
Order delivery is scheduled to last between four (4) to Seven (7) working days after payment of commitment fee.
3.
Beyond this time, customers can proceed with cancellation of orders and claim their commitment fee in full if Provistore Limited refuses to communicate beforehand or give a justifiable reason for the delay.
4.
Any changes a customer makes affects the duration of an order directly however new timelines will be duly communicated.
5.
In force majeure situations, Provistore Limited will duly update customers post-haste.
6.
Failure to supply an item or items of an order due to product unavailability, Provistore Limited will communicate to customers before delivery day to make alternative arrangement.
Avalanche Service
1.
Provistore Limited begins order processing immediately after payment.
2.
Order delivery is scheduled to last between the first and second weekend after school resumption.
3.
In force majeure situations, Provistore Limited will duly update customers post-haste.