Returns & Refunds
Rookie Service
1.
Goods purchased from Provistore Limited are not refundable.
2.
Goods returned to Provistore Limited will be duly changed, however, the reason for return must be reasonable and tangible.
3.
Returns made as result of failure on the part of the customer to provide the right size of item will be replaced but at a cost to cater for pick-up and delivery.
4.
Returns out of a mistake made by Provistore Limited will be duly changed at no cost to the customer.
Note: Any change must be communicated within 72 hours after delivery. Beyond this time, returns are impossible.
Avalanche Service
1.
Goods purchased from Provistore Limited are not refundable.
2.
Returns made as result of failure on the part of the customer to provide the right size of item will be replaced but at a cost to the customer.
3.
In force majeure situations, Provistore Limited will duly update customers post-haste.
4.
Returns out of a mistake made by Provistore Limited will be duly changed at no cost to the customer.
All concerns with regards to the Avalanche Service to Provistore Limited must be communicated through the Provistore Limited by contacting Provistore Limited numbers. Provistore Limited would address the concerns of students on the next available midterm break or vacation.